Values and Culture

Caring
       We care about people, our clients and our associates.
       We have a heart for our work. It’s not just a job, it’s our calling.
Integrity
       We live and work by embracing truth and honesty.
       We deliver what we promise.
Professionalism
       We conduct our business and ourselves professionally.
       We are dependable, reliable and consistent.
Quality
       We set and achieve high standards of excellence.
       We strive to attract, select and retain the best associates.
Vision
       We create a vision that excites and motivates.
       We share the vision to achieve alignment and commitment.
Teamwork
       We celebrate the diversity of the team.
       We leverage the synergy of the team.
Empowerment
       We provide the direction, expectations, training and resources necessary to empower the individual and the team.
       We require accountability and grant latitude to be flexible and responsive.
Innovation
       We always seek to better understand the needs of our clients.
       We find new and better ways to fulfill their needs.
Continuous Improvement
       We continuously develop our associates and involve them in creating best practices.
       We continuously improve processes, quality, service and customer satisfaction.
Balance
       We recognize the need for meaning, satisfaction, fulfillment and fun at work.
       We strive for balance between work and the family, spiritual, social and physical aspects of life.