Will the in-home caregiver leave the house while taking care of my loved one while I’m away?

    We do not permit the in-home caregiver to leave the home. They are required to stay with the loved one until the  primary caregiver returns. If you are an independent living senior, the caregiver may run various errands for you.

Do you do housekeeping?

    We do limited homemaking. We specialize in personal care attention required for the proper care of your loved one.

How does the caregiver you send know what to do?

    We always prepare a CARE PLAN and it is kept in a CARE FOR YOU 2 folder that we provide for you along with all the pertinent information needed for an emergency.

Can you give my loved one their medication?

    We can only do medication reminders, we can not dispense the medication ourselves. We can, when asked, assist with the ordering of their medications.

Do you provide overnight service?

    We do.

Can you provide us with a nurse?

    We do not have a nurse on staff because we are non-medical.

Do you accept Medicare or do you service Passport clients?

    At this time, we do not accept Medicare or Medicaid.

Do you bill the insurance company if we have long term insurance?

    We can give you a CARE PLAN to submit to your long term insurance policy in order for you to get reimbursed directly. We do not bill them ourselves.

How do you charge for the service you provide and how often will I be billed?

    We are private pay and if you’re on a weekly schedule, we will bill you once a month. If you use us on occasion, you will be billed upon services rendered.

How are your caregivers checked?